PRIVACY POLICY
Hive 3D Vision built the Hive 3D Vision app as a subscription-based service designed primarily for construction and architectural visualization on the Apple Vision Pro mixed reality headset. This SERVICE is provided by Hive 3D Vision and is intended for use as is. This Privacy Policy outlines how we collect, use, store, and disclose personal information provided by users of our Service.
By using our Service, you agree to the collection, use, and disclosure of your personal information in accordance with this Privacy Policy and any applicable agreements between you and Hive 3D Vision. We may update this Privacy Policy periodically by publishing changes on our website or within the app. We encourage you to review this page regularly to stay informed about any updates.
INFORMATION COLLECTION AND USAGE
Personal information refers to any data that can reasonably identify an individual. This may include your name, contact details, location data, device information, and other details that help us improve the Service. We may also collect details related to your interaction with our website and app, including statistical data, user activity, and usage patterns. We may collect personal information in the following ways:
• When you register on our website or app.
• When you upload or share models and data, such as USDZ files.
• When you interact with our app or website.
• Through correspondence, emails, chats, or other forms of communication.
• During workshops, seminars, or other events.
• Automatically, when you access or use our services via cookies, web logs, and similar technologies.
• Your name, mailing address, email address, and phone number.
• Age, date of birth, or other demographic information.
• Payment details, such as credit card information.
• Device identifiers, geolocation data, IP address, and browsing statistics.
• Any models you upload to the platform (USDZ format) and any associated metadata.
• Details of the products and services we have provided to you or that you have inquired about.
USE OF PERSONAL INFORMATION
We may collect, hold, use, and disclose your personal information for the following purposes:
• To provide you access to our app, website, and related services.
• To improve and optimize our Service, including performance analytics, bug fixing, and feature refinement.
• To send you service, support, and administrative messages, including updates, security alerts, and other notifications.
• To provide educational or instructional services, including workshops or training.
• To send you marketing or promotional messages, which you can opt out of at any time.
• To comply with legal obligations or enforce our agreements.
• We may also aggregate or anonymize your personal information to generate insights into our users’ preferences and usage patterns. These insights may help us improve the Service or deliver more personalized content.
DISCLOSURE OF PERSONAL INFORMATION
We may share your personal information with:
• Our employees and related business entities.
• Third-party suppliers and service providers, such as cloud storage providers (AWS S3) or analytics services.
• Payment system operators or other financial intermediaries.
• Partners, sponsors, or promoters of events, contests, or promotions.
• Regulatory authorities or other organizations as required by law.
• We may also share your personal information with trusted third-party partners who may combine it with other information to better understand user preferences and enhance the products and services you receive.
INTERNATIONAL DATA TRANSFERS
We may store or transfer your personal information outside your home country, including to third-party service providers in countries that may not have data protection laws equivalent to those in your jurisdiction. By providing your personal information, you consent to this transfer, storage, and processing.
We will take reasonable steps to ensure that any third-party provider overseas handles your personal information in a way that complies with applicable privacy laws and aligns with this Privacy Policy.
LOG DATA
In case of an error within the app, we collect Log Data, which includes technical information such as your device’s IP address, device name, operating system version, app configuration, and usage statistics. This information is used for troubleshooting and improving the performance of the app.
COOKIES AND WEBSITE USAGE
We may use cookies or other tracking technologies to gather data about your usage of our website. This information helps us improve user experience, track website usage, and remember your preferences. You can disable cookies through your browser settings, but doing so may limit some functionality of our website or app.
SECURITY
We take reasonable measures to protect your personal information from unauthorized access, misuse, or loss. However, no system is completely secure, and we cannot guarantee absolute protection of your personal information.
ACCESSING AND CORRECTING YOUR PERSONAL INFORMATION
You can request access to the personal information we hold about you by contacting us through the app or website. If you believe any information we hold is inaccurate or out of date, you can request a correction.
DELETING YOUR PERSONAL INFORMATION
If you wish to delete your account and remove all associated personal data, please send us an email at support@hive3dvision.com with the email address associated with your account.
CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time. Any changes will be posted on this page. Your continued use of our Service indicates your acceptance of the updated policy.
This Terms of Use is effective as of 21-10-2024
CONTACT US
For any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please reach out to us a:
Email: support@hive3dvision.com
Website: hive3dvision.com